Creating & Printing Tickets 🎥

Creating & Printing Tickets 🎥

Fast-Weigh Desktop Ticketing Application

Using the Ticketing Screen on the Fast-Weigh Desktop Ticketing Application

Click here for more Fast-Weigh training videos.

Creating Tickets

Since all of your information is synced from your Web Portal to your Ticketing application, creating a ticket is as easy as selecting the information for the ticket from existing lists.

The ticketing screen will be the first screen that loads when you open the Desktop Ticketing Application. You can also access the ticketing page by clicking on the Ticketing icon in the menu on the left.

If you know the specific IDs for the Truck, Customer, Order, or Product, you can type an ID into the box and hit enter on your keyboard to set the field, or you can click on the search magnifying glass next to the field to select the resource from the list. 

  • Enter or search the Truck ID to begin creating the ticket. You will see the Hauler in bold to the right of the field if the Truck ID was set successfully.
  • Enter or Search the Customer on the Order. 
    • You will see the full Customer Name in bold on the right if the Customer was set successfully.
    • Note: You can skip setting the Customer and go straight to the Order if you know the Order Number. 
  • Enter or Search the Order. If you have set a Customer, you will only see Orders for that Customer in the list. 
    • You will see the Order description in bold on the right if the Order was set successfully.
  • Enter or Search the Product. You will only see products that have been set up for the selected Order. 
    • You will see the Product description in bold on the right if the Product was set successfully.
    • If you have "Allow Add Products to Open Orders" turned on in the Desktop App settings, you can select any Product from the Pricing Template set on the Order.

  • Once your ticketing information is loaded in, you can view the Order Info that was set on the order, set a Ticket Note, and set any extra UDFs or other ticketing fields your company might use. 
  • Now that you have entered your extra ticketing information, set the weight by hitting enter on the keyboard when the field is selected (if you have a weigh indicator connected) or by manually entering the weight if no weight indicator is connected. 
  • Click Print at the bottom of the screen to save and print your ticket. 

Creating Multi-Product Tickets

If your company creates tickets with more than one product on a ticket, you can enable the ticketing application to create multi-product tickets under the Ticket Settings. You will also need to double-check that you have a Multi Ticket Report loaded in your Ticket Settings in order to print out multi-product tickets (Multi-Prod.flxr is the default format unless you have a custom multi-product ticket format). 

Once Multi-Product Ticket is turned on, a new Multi-Product Ticketing icon will appear on the left side menu where you can create multi-product tickets.

Creating a multi-product ticket is almost exactly the same as creating a regular ticket for the first few steps. 

  • Enter your Truck, Customer, Order, Ticket Notes, Extra Ticketing Info, and Weight.
  • At the bottom of the screen, you will see a new product list and [Add Product] button.
  • Click on [Add Product] instead of print to add the first product to the ticket.

  • Once the first product has been added, your product list will update with the products you have added. 

  • Continue adding products until you are ready to print the ticket.
  • Once you have added the last product, click Print to save and print your multi-product ticket. 
    • Note: Multi-Product tickets utilize decimals in the Web Portal to distinguish the different products on one ticket. 

    • Related Articles

    • Creating & Managing Orders on the Scale App

      Fast-Weigh Desktop Ticketing Application You can create and manage Orders directly from the Scale App, if you have the Order Add/Update setting turned on. All of the Orders created for your location can be viewed and updated, or you can quickly add a ...
    • Fast-Weigh Unattended Kiosk (Older Model)

      Fast-Weigh Unattended Kiosk To add an unattended kiosk to your Fast-Weigh subscription, contact us at 865-219-2980 or Kiosk Quickstart Guide Open the Unit The unit comes with two hex keys which go into the two covered slots at ...
    • Ticketing Field Defaults

      Fast-Weigh Desktop Ticketing Application When ticketing, there are some instances where you will want to preserve a ticket-specific field for future use. This is where Ticketing Field Defaults come in. Where can you set defaults? A Default can be set ...
    • Scale House Setup Checklist

      Fast-Weigh Desktop Ticketing Application To find out if you are ready to run Fast-Weigh Desktop at your scale house, please go through this hardware checklist: My scale house PC has at least 4GB of RAM and 64GB of hard drive space My weight indicator ...
    • Desktop Scale App Settings: Customizing your Ticketing App

      Fast-Weigh Desktop Ticketing Application The settings for the Desktop Ticketing App can shape the way that your operations function. please contact us at or call 865-219-2980 during business hours if you need assistance with ...