To add Mobile Dispatching to your Fast-Weigh subscription, contact us at 865-219-2980 or support@tacinsight.com

Drivers in Dispatching Mobile App

Open the dispatching mobile app and tap the Settings button on the top right corner of the app. 

You will see a Device ID and Pin, and a Driver ID and Pin at the top of the setting screen.

This is how your devices are assigned: the Device corresponds to the Truck and the Driver corresponds to the Driver. 

Ignore the Customer ID and PIN -- those should remain the same for your entire system. If you do not have a Customer ID and Pin set, please contact support for setup assistance.

You need to first set up the Truck's Device ID and Pin before you can use mobile dispatching.

• On the Web Portal, go to the settings gear icon at top right. 
• Click Devices. 
  
  • NOTE: You need an admin login to access this.
• Go to the Truck tab on the Device Table.
• Add a new truck device ID/PIN by clicking + New Truck Device.
  
  • The number of Truck Devices you can set up will be limited to the number of licenses you have on your subscription. If you would like to add a new license, please contact us.
• Fill in the Device ID: This is custom, but we recommend using a system like the Truck ID.
• Fill in the Device Pin: This is custom, but we recommend using a system like the Truck number.
• Set the appropriate Region, Hauler, and Truck ID from the dropdown menus.
• Click Update.

You will need to establish Driver IDs and PINs for your drivers before you can assign them to a device.

• Go to the Web Portal and log in.
• Go to Dispatching > Drivers
• Check to be sure the driver profile you want isn't already there. If you need to make one, click + New Driver.
• Choose the Hauler.
• Fill in the Driver ID: This is custom, but we recommend using a system like the Driver's last name.
• Fill in the Driver PIN: This is custom, but we recommend using a system like the Driver's Truck Number or last 4 of their phone number.
• Click Update.

Once you have set up Device ID/Pin and Driver ID/Pin for all of your drivers, you can input these into the app settings to assign your devices to your Trucks and Drivers.

Fast-Weigh Mobile Dispatching  is an optional feature add-on. To add Mobile Dispatching to your Fast-Weigh subscription, contact us today at 865-219-2980 or support@tacinsight.com.